job description
Join the prestigious Noble Hotel team in the vibrant heart of Bali as a Liaison / Messenger. This role is perfect for individuals who thrive in a dynamic hospitality environment and enjoy facilitating seamless communication between departments, guests, and external partners. As a key player in our administrative and operational workflows, you will ensure timely and accurate delivery of messages, documents, and packages while upholding the highest standards of professionalism and guest satisfaction.
Bali, known for its breathtaking landscapes and world-class hospitality, offers an unparalleled setting to grow your career. At Noble Hotel, we value teamwork, integrity, and a passion for service excellence. If you are detail-oriented, reliable, and eager to contribute to a luxury hospitality brand, we invite you to apply and become part of our dedicated team.
Responsibility
- Act as the primary point of contact for internal and external communication, ensuring messages and documents are delivered accurately and promptly.
- Coordinate with various hotel departments, including front desk, housekeeping, and management, to facilitate smooth operations.
- Handle the receipt, sorting, and distribution of mail, packages, and other correspondence.
- Maintain detailed logs of all deliveries and communications for record-keeping and accountability.
- Assist in administrative tasks such as filing, data entry, and preparing reports as needed.
- Provide exceptional customer service to guests and visitors, addressing inquiries and directing them to the appropriate personnel.
- Operate office equipment, including printers, scanners, and communication devices, to support daily operations.
- Uphold the hotel’s standards of confidentiality and professionalism in all interactions.
Qualifications
- High school diploma or equivalent; additional certification in hospitality or administration is a plus.
- Proven experience in a similar role, preferably within the hospitality or service industry.
- Excellent verbal and written communication skills in English; knowledge of additional languages is an advantage.
- Strong organizational skills with the ability to multitask and prioritize tasks effectively.
- Proficiency in basic computer applications, including Microsoft Office and email platforms.
- A proactive and customer-focused attitude with a keen eye for detail.
- Ability to work flexible hours, including weekends and holidays, as required by the hotel’s operational needs.
- Valid driver’s license and familiarity with local routes in Bali are preferred.