job description
Join Yongjin Javasuka Garment as a Part-Time IT Support Specialist in the vibrant heart of Bali! We are seeking a detail-oriented and technically skilled professional to ensure the smooth operation of our IT infrastructure, including network setup, server maintenance, and hardware troubleshooting.
In this role, you will play a critical part in maintaining our internal systems, resolving technical issues, and supporting our team with reliable IT solutions. This is an excellent opportunity for individuals passionate about technology to contribute to a dynamic and growing company in Bali’s thriving business landscape.
If you thrive in a hands-on environment and enjoy solving complex IT challenges, we’d love to hear from you. Apply today and take the next step in your IT career with a company that values innovation and efficiency.
Responsibility
- Set up, configure, and maintain internal network systems to ensure seamless connectivity and performance.
- Manage and perform regular maintenance on servers, including backups, updates, and security patches.
- Diagnose and resolve hardware, software, and peripheral issues for internal PC systems.
- Provide timely technical support to employees, troubleshooting and resolving IT-related problems.
- Monitor system performance and implement proactive measures to prevent downtime.
- Assist in the deployment and configuration of new IT equipment and software.
- Document IT processes, network diagrams, and troubleshooting steps for future reference.
- Collaborate with external vendors or service providers for hardware/software procurement and support.
Qualifications
- Proven experience in IT support, network administration, or a related field (1-2 years preferred).
- Strong knowledge of Windows/Linux operating systems, server management, and networking principles.
- Hands-on experience with hardware troubleshooting, including PCs, printers, and peripherals.
- Familiarity with network protocols, TCP/IP, DNS, DHCP, and firewall configurations.
- Ability to work independently and manage priorities in a fast-paced environment.
- Excellent problem-solving skills and a customer-focused approach to technical support.
- Basic understanding of cybersecurity best practices and data protection.
- Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are a plus.