job description
Join the Singapore Swimming Club as an IT Executive and play a pivotal role in supporting our dynamic service environment in Bali. This is a unique opportunity to oversee and enhance our IT infrastructure, ensuring seamless operations across systems, networks, user support, and security protocols.
In this role, you will be at the forefront of maintaining and optimizing our POS platforms, ensuring they meet the high standards of our club’s operations. Your expertise will directly contribute to the efficiency, security, and reliability of our IT ecosystem, enabling us to deliver exceptional service to our members and guests.
We are looking for a proactive and technically savvy professional who thrives in a fast-paced environment. If you are passionate about IT operations, system administration, and cybersecurity, and you enjoy solving complex technical challenges, this role is for you.
As part of our team, you will collaborate with cross-functional departments to align IT strategies with business objectives, driving innovation and continuous improvement. This position offers a competitive salary, professional growth opportunities, and the chance to work in one of the most vibrant and scenic locations in Southeast Asia.
Responsibility
- Manage and maintain the Club’s IT infrastructure, including servers, networks, and workstations, to ensure optimal performance and uptime.
- Provide end-user support for hardware, software, and network-related issues, resolving technical problems efficiently.
- Oversee the POS (Point of Sale) systems, ensuring smooth transactions, data integrity, and integration with other business systems.
- Implement and monitor cybersecurity measures, including firewalls, antivirus software, and access controls, to protect the Club’s data and systems.
- Conduct regular system audits and security checks to identify vulnerabilities and recommend proactive solutions.
- Collaborate with vendors and service providers to procure, deploy, and maintain IT equipment and software licenses.
- Develop and enforce IT policies and procedures to ensure compliance with industry standards and best practices.
- Assist in the planning and execution of IT projects, including system upgrades, migrations, and new technology implementations.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., CompTIA, Cisco, Microsoft) are a plus.
- Minimum 3 years of experience in IT support, system administration, or a similar role, preferably in a service-oriented environment.
- Strong knowledge of networking principles, including TCP/IP, DNS, DHCP, and VPN configurations.
- Proficiency in troubleshooting hardware, software, and network issues for end-users and business systems.
- Experience with POS systems, database management, and data backup/recovery procedures.
- Familiarity with cybersecurity best practices, including threat detection, incident response, and compliance frameworks.
- Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders.
- Proven ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.