job description
Join Tan Zhuan Plastic Industries as an Invoicing and Sales Coordinator in beautiful Bali! This dynamic role combines administrative excellence with customer-centric sales support, ensuring seamless operations and exceptional client satisfaction.
As a key liaison between our sales team and customers, you will manage invoicing processes, coordinate sales activities, and provide top-tier after-sales service. Your organizational skills and attention to detail will drive efficiency, while your communication prowess will resolve inquiries and complaints with professionalism.
Based in Bali, this position offers a competitive salary, a collaborative work environment, and the opportunity to grow within a well-established company in the plastics industry. If you thrive in fast-paced settings and enjoy bridging the gap between sales and customer care, this is your chance to make an impact.
Responsibility
- Manage and process invoices accurately, ensuring timely billing and payment tracking.
- Coordinate sales team schedules, meetings, and follow-ups to optimize productivity.
- Maintain and organize sales documentation, contracts, and client records in a structured system.
- Serve as the primary point of contact for customer inquiries, complaints, and after-sales support.
- Liaise between sales, finance, and logistics teams to ensure smooth order fulfillment and delivery.
- Prepare and distribute sales reports, performance metrics, and forecasts to management.
- Monitor customer accounts for overdue payments and escalate issues as needed.
- Assist in developing and implementing sales strategies to enhance client retention and satisfaction.
Qualifications
- Minimum 2 years of experience in sales coordination, invoicing, or administrative roles.
- Proficient in Microsoft Office (Excel, Word) and familiar with ERP or CRM systems.
- Strong organizational, multitasking, and time-management skills.
- Excellent written and verbal communication skills in English (Bahasa Indonesia is a plus).
- Customer-focused mindset with a problem-solving approach to handling complaints.
- Attention to detail and high accuracy in data entry and financial documentation.
- Ability to work independently and collaboratively in a team-oriented environment.
- Diploma or Bachelor’s degree in Business Administration, Finance, or a related field is preferred.