job description
Join Centre For Seniors as an Inside Sales Officer and play a pivotal role in transforming inbound inquiries into satisfied customers through consultative sales. This is a unique opportunity to contribute to a mission-driven organization while honing your sales expertise in a dynamic, customer-centric environment.
Based in the vibrant regions of Bali (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung), you will engage with prospects, understand their needs, and deliver tailored solutions that drive conversions and long-term relationships. Your proactive approach and passion for service will be key to our success.
We offer a competitive salary range of $2,500 – $3,500 per month, along with the chance to grow within a supportive and collaborative team. If you thrive in a fast-paced setting and enjoy making a tangible impact, we’d love to hear from you.
Responsibility
- Handle inbound leads via phone, email, and chat, providing timely and professional responses.
- Conduct consultative sales conversations to identify customer needs and recommend suitable solutions.
- Build and maintain strong relationships with prospects and clients to ensure high satisfaction and retention.
- Collaborate with the marketing team to refine lead generation strategies and improve conversion rates.
- Track and document all sales activities, updates, and customer interactions in the CRM system.
- Meet and exceed monthly/quarterly sales targets through effective pipeline management.
- Stay updated on product knowledge and industry trends to deliver accurate and compelling sales pitches.
- Participate in team meetings and training sessions to enhance skills and share best practices.
Qualifications
- Proven experience in inside sales, telesales, or customer service roles (1-3 years preferred).
- Excellent communication and interpersonal skills, with a customer-first mindset.
- Strong negotiation and persuasion abilities to close deals effectively.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Ability to work independently and as part of a team in a fast-paced environment.
- Goal-oriented with a track record of meeting or exceeding sales targets.
- Fluency in English (written and verbal) is required; additional languages are a plus.
- Diploma or Bachelor’s degree in Business, Marketing, or a related field is advantageous.