job description
Join the Holiday Inn family in Bali and become a pivotal part of our commitment to excellence in hospitality! As our Hygiene Manager, you will lead the charge in maintaining the highest standards of cleanliness, safety, and hygiene across our properties in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. This role is perfect for a detail-oriented professional who thrives in a dynamic environment and is passionate about creating a safe, welcoming, and pristine experience for our guests.
At Holiday Inn and IHG, we believe in Room to be Yourselfâwhere your unique skills and passion are celebrated. Whether you're ensuring compliance with global hygiene standards, training staff on best practices, or implementing innovative sanitation protocols, your work will directly impact guest satisfaction and our reputation as a trusted name in hospitality. Baliâs vibrant culture, stunning landscapes, and thriving tourism industry make this an exciting opportunity to grow your career while enjoying the islandâs unparalleled lifestyle.
If youâre a proactive leader with a keen eye for detail and a dedication to upholding the highest hygiene standards, weâd love to hear from you. Bring your expertise to a global brand that values your contributions and offers opportunities for professional growth in one of the worldâs most sought-after destinations.
Responsibility
- Develop, implement, and monitor comprehensive hygiene and sanitation programs across all Holiday Inn properties in Bali, ensuring compliance with IHGâs global standards and local regulations.
- Lead and train a team of hygiene staff, fostering a culture of excellence and accountability in cleanliness and safety practices.
- Conduct regular audits and inspections of guest rooms, public areas, kitchens, and back-of-house facilities to identify and address potential risks or non-compliance issues.
- Collaborate with department heads (e.g., Housekeeping, Food & Beverage, Engineering) to integrate hygiene protocols into daily operations and guest experiences.
- Stay updated on industry trends, emerging technologies, and best practices in hygiene management, and recommend improvements to enhance efficiency and effectiveness.
- Manage relationships with external vendors, contractors, and regulatory bodies to ensure all hygiene-related services and certifications are up to date.
- Investigate and resolve guest or staff complaints related to hygiene, implementing corrective actions to prevent recurrence.
- Prepare and present reports on hygiene performance, KPIs, and compliance to senior management, highlighting areas of success and opportunities for improvement.
Qualifications
- Education: Diploma or Bachelorâs degree in Hospitality Management, Environmental Health, Food Safety, or a related field (or equivalent experience).
- Experience: Minimum of 3-5 years in hygiene management, quality assurance, or a similar role within the hospitality industry, preferably in a 4- or 5-star hotel or resort.
- Certifications: Valid certifications in HACCP, ISO 22000, or other food safety/hygiene standards are highly desirable.
- Technical Skills: Proficiency in Microsoft Office, hygiene management software, and audit tools; familiarity with IHGâs hygiene standards is a plus.
- Leadership: Proven ability to lead, mentor, and motivate teams to achieve operational excellence and maintain high standards.
- Communication: Excellent verbal and written communication skills in English; ability to liaise effectively with staff, management, and external stakeholders.
- Problem-Solving: Strong analytical and critical-thinking skills to identify issues, propose solutions, and drive continuous improvement.
- Adaptability: Ability to work in a fast-paced, multicultural environment and adapt to changing priorities or guest needs.