job description
Join YOCHI ASIA Pte Ltd and become part of a dynamic team dedicated to delivering exceptional hospitality experiences in Baliâs most vibrant locations. Weâre looking for passionate Hospitality Team Members to bring energy, authenticity, and a guest-first mindset to our fast-paced, high-energy environment.
At YOCHI ASIA, we believe in great vibes, genuine connections, and creating unforgettable moments for every guest. Whether youâre greeting visitors with a warm smile, crafting the perfect beverage, or ensuring seamless service, your role is pivotal in shaping memorable experiences. If you thrive in a collaborative, upbeat setting and love making people feel welcome, this is your chance to shine in Baliâs thriving hospitality scene.
As a Team Member, youâll work in some of Baliâs most iconic destinationsâCanggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badungâwhere culture, luxury, and adventure meet. Embrace the CHI-YEAH! spirit and take pride in being part of a brand that values creativity, teamwork, and excellence.
Responsibility
- Deliver exceptional customer service with a friendly, professional, and enthusiastic attitude.
- Greet and assist guests promptly, ensuring a warm and welcoming first impression.
- Prepare and serve food and beverages according to brand standards and guest preferences.
- Maintain a clean, organized, and visually appealing workspace in compliance with hygiene and safety protocols.
- Collaborate with team members to ensure smooth operations during peak hours and special events.
- Handle cash transactions and POS systems accurately while providing clear communication on orders.
- Address guest inquiries, concerns, or feedback with a solution-oriented approach.
- Uphold company values by contributing to a positive, inclusive, and high-energy team culture.
Qualifications
- Previous experience in hospitality, customer service, or F&B is a plus but not requiredâtraining provided!
- Excellent communication and interpersonal skills with fluency in English (additional languages are a bonus).
- Ability to work flexible hours, including weekends, evenings, and holidays.
- Passion for creating memorable guest experiences with a proactive and can-do attitude.
- Strong team player with the ability to multitask in a fast-paced environment.
- Well-groomed, presentable, and adheres to company dress code and hygiene standards.
- Basic knowledge of POS systems and cash handling is advantageous.
- Legal right to work in Indonesia (work permit or KITAS for foreign applicants).