job description
Join Oriental Coffee International, a leading name in premium coffee experiences, as a Hospitality Service Crew in beautiful Bali! We're expanding our team across multiple vibrant locations including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, offering you the perfect opportunity to grow your career in hospitality while enjoying the island's unique culture and lifestyle.
As a key member of our service team, you'll play a crucial role in delivering exceptional customer experiences that keep guests coming back. Whether you're welcoming visitors to our bustling café in Canggu or providing attentive service in our elegant Ubud location, you'll be at the heart of creating memorable moments for both local patrons and international travelers.
This role offers competitive compensation (IDR 8,000,000 – IDR 12,000,000/month), comprehensive training, and opportunities for career advancement in our growing organization. We value team players who are passionate about hospitality, eager to learn, and committed to maintaining our high standards of service excellence.
Bali's thriving tourism industry provides the perfect backdrop for your hospitality career. You'll work in modern, well-equipped facilities with a diverse team of professionals who share your passion for service. Whether you're a seasoned hospitality professional or just starting your career, this is your chance to develop valuable skills while working in some of Bali's most desirable locations.
If you're looking for a dynamic role where you can make a real difference in guests' experiences while enjoying the unique Balinese lifestyle, we'd love to hear from you. Join us and be part of a team that's redefining coffee culture in Bali!
Responsibility
- Warmly greet and welcome guests, providing attentive and personalized service throughout their visit
- Take and process food and beverage orders accurately using our POS system
- Maintain cleanliness and organization of dining areas, service stations, and restrooms
- Prepare and serve coffee, beverages, and light food items according to company standards
- Handle cash and card transactions, ensuring accurate billing and proper change
- Respond promptly to customer inquiries and resolve any service issues professionally
- Collaborate with kitchen and bar staff to ensure timely and efficient order fulfillment
- Assist with opening and closing duties, including setting up and breaking down service areas
- Upsell menu items and promote special offers to enhance guest experience and sales
- Adhere to all food safety and hygiene regulations at all times
Qualifications
- Minimum 6 months of experience in hospitality, food service, or customer service roles
- Basic English communication skills (additional languages are a plus)
- Friendly, outgoing personality with strong interpersonal skills
- Ability to work in a fast-paced environment while maintaining attention to detail
- Flexibility to work various shifts including mornings, evenings, weekends, and holidays
- Basic math skills for handling cash and processing transactions
- Physical stamina to stand for extended periods and lift up to 10kg
- Knowledge of coffee preparation or willingness to learn is advantageous
- Valid food handler's certificate or willingness to obtain one