job description
Are you a GoHighLevel (GHL) power user with a passion for automation, SaaS support, and streamlining business processes? The Daft Company, LLC is seeking a GHL Specialist to join our dynamic team in Bali, Indonesia (remote-friendly for Bali-based candidates).
In this role, you’ll leverage your 3+ years of hands-on experience with GoHighLevel to optimize workflows, create high-converting automation sequences, and provide top-tier support to our SaaS clients. You’ll play a pivotal role in onboarding new users, troubleshooting technical issues, and designing scalable solutions that drive efficiency and growth.
If you thrive in a fast-paced environment, love solving complex challenges, and have a knack for turning GHL’s powerful features into business results, we want to hear from you. This is a full-time opportunity with competitive hourly rates and the chance to work with cutting-edge marketing automation tools.
Responsibility
- Design, implement, and optimize GoHighLevel automation workflows (email sequences, SMS campaigns, lead funnels, etc.) to enhance client engagement and conversions.
- Develop and deploy GHL snapshots for rapid onboarding of new clients, ensuring seamless setup and customization.
- Provide technical SaaS support to clients, troubleshooting issues related to integrations, APIs, and platform functionality.
- Collaborate with marketing and sales teams to align GHL strategies with business goals, improving lead generation and retention.
- Create and maintain documentation and training materials for internal teams and end-users on GHL best practices.
- Monitor and analyze automation performance metrics, identifying areas for improvement and scalability.
- Stay updated on GoHighLevel’s latest features and industry trends to recommend innovative solutions.
- Assist in migrating clients from other platforms to GHL, ensuring data integrity and minimal downtime.
Qualifications
- 3+ years of proven experience as a GoHighLevel Specialist or similar role in marketing automation/SaaS support.
- Deep expertise in GHL automation tools, including workflows, triggers, snapshots, and CRM customization.
- Strong understanding of digital marketing principles (lead generation, nurturing, conversion optimization).
- Experience with API integrations (Zapier, Webhooks, etc.) and third-party tool connections (e.g., Stripe, Calendly).
- Excellent problem-solving and analytical skills to diagnose and resolve technical issues efficiently.
- Superb communication and interpersonal skills to explain complex concepts to non-technical stakeholders.
- Ability to work independently and collaboratively in a remote or hybrid setting.
- Certification in GoHighLevel or related platforms is a plus.