job description
Join Huawei Technologies as a Global Technical Service Engineer (Network Product) and play a pivotal role in shaping the future of global network infrastructure. Based in the vibrant regions of Bali, you will be at the forefront of delivering cutting-edge technical solutions, ensuring seamless connectivity and optimal performance for our clients worldwide.
As part of our Global Service and Support Center (GSRC), you will collaborate with a dynamic team of experts to configure, commission, and maintain advanced IP and Optical network solutions. This role offers a unique opportunity to work on high-impact projects, leveraging Huawei's industry-leading technology to drive innovation and sustainability in network infrastructure.
If you are passionate about technology, thrive in a fast-paced environment, and are eager to contribute to global connectivity solutions, we invite you to apply and become a key player in our mission to build a fully connected, intelligent world.
Responsibility
- Provide expert technical support for the configuration, commissioning, and maintenance of IP and Optical network solutions.
- Collaborate with cross-functional teams to design and implement sustainable network infrastructure tailored to client needs.
- Troubleshoot and resolve complex network issues, ensuring minimal downtime and optimal performance.
- Conduct regular network assessments and performance audits to identify areas for improvement and optimization.
- Develop and maintain comprehensive technical documentation, including network diagrams, configuration guides, and troubleshooting manuals.
- Deliver training and knowledge transfer sessions to internal teams and clients to enhance technical proficiency.
- Stay abreast of emerging technologies and industry trends to recommend innovative solutions that align with business objectives.
- Ensure compliance with global standards and best practices in network security, reliability, and scalability.
Qualifications
- Bachelor's degree in Computer Science, Electrical Engineering, Telecommunications, or a related field.
- Proven experience (minimum 3 years) in network engineering, technical support, or a similar role, preferably in IP and Optical networks.
- Strong proficiency in network protocols, routing, switching, and optical transport technologies (e.g., MPLS, OSPF, BGP, DWDM).
- Certifications such as CCNA, CCNP, HCNA, or equivalent are highly desirable.
- Excellent problem-solving skills and the ability to diagnose and resolve complex technical issues under pressure.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with global teams and clients.
- Fluency in English; additional languages are a plus.
- Willingness to travel internationally as required for project deployments and client engagements.