job description
Are you a detail-oriented professional with a passion for the insurance industry? Join Hatch Careers (Singapore) Pte Ltd as a General Insurance Administration Executive and play a pivotal role in managing policy administration, client support, and documentation in a dynamic and fast-paced environment. Based in the vibrant location of Canggu, Bali, this role offers an exciting opportunity to contribute to a growing team while enjoying the unique work-life balance that Bali provides.
In this role, you will be responsible for ensuring seamless policy administration, maintaining accurate records, and providing exceptional support to clients. Your organizational skills and attention to detail will be key in maintaining the efficiency and effectiveness of our general insurance operations. If you thrive in a collaborative environment and are eager to grow your career in the insurance sector, we want to hear from you!
At Hatch Careers, we value professionalism, integrity, and a commitment to excellence. As part of our team, you will have the opportunity to work with industry experts, develop your skills, and make a meaningful impact in the insurance administration field.
Responsibility
- Manage and process general insurance policy applications, renewals, and endorsements with accuracy and efficiency.
- Maintain and update client records and policy documentation in compliance with regulatory standards.
- Provide timely and professional support to clients, addressing inquiries and resolving issues related to their insurance policies.
- Collaborate with underwriters, brokers, and other stakeholders to ensure smooth policy administration and claims processing.
- Prepare and distribute policy documents, certificates, and other related correspondence to clients and internal teams.
- Assist in the preparation of reports and analyses to support business decisions and regulatory compliance.
- Stay updated on industry trends, regulatory changes, and best practices in general insurance administration.
- Participate in team meetings and training sessions to enhance knowledge and skills in insurance administration.
Qualifications
- Diploma or Bachelor's degree in Business Administration, Finance, Insurance, or a related field.
- Minimum of 2 years of experience in insurance administration, policy management, or a similar role.
- Strong understanding of general insurance products, policies, and regulatory requirements.
- Excellent organizational and time-management skills, with the ability to handle multiple tasks and meet deadlines.
- Proficient in Microsoft Office Suite and insurance administration software.
- Outstanding communication and interpersonal skills, with a customer-centric approach.
- Attention to detail and a high level of accuracy in data entry and documentation.
- Ability to work independently and as part of a team in a fast-paced environment.