job description
Join a renowned lifestyle retail brand in Bali as a Full-Time Retail Assistant and become part of a dynamic team dedicated to delivering exceptional customer experiences. This role offers a stable 5-day work week in some of Bali’s most vibrant locations, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
As a Retail Assistant, you’ll play a key role in driving sales, maintaining store presentation, and ensuring customer satisfaction. Whether you’re assisting shoppers with product selections, processing transactions, or contributing to visual merchandising, your efforts will directly impact the brand’s success in Bali’s thriving retail market.
This is an exciting opportunity for customer-focused professionals who thrive in fast-paced environments and are passionate about retail. With competitive compensation (IDR 2.2M–2.5M/month) and the chance to work with premium lifestyle products, this position is ideal for those seeking growth in the retail industry.
Apply now to take the next step in your retail career with a globally recognized brand!
Responsibility
- Provide exceptional customer service, assisting shoppers with inquiries, product recommendations, and purchases.
- Process transactions accurately using POS systems and handle cash/credit payments.
- Maintain store presentation standards, including product displays, signage, and cleanliness.
- Monitor inventory levels, restock merchandise, and report low-stock items to management.
- Collaborate with the team to achieve daily/weekly sales targets and promotional goals.
- Handle customer complaints or returns professionally and in line with company policies.
- Assist in visual merchandising to create appealing product arrangements that drive sales.
- Stay updated on product knowledge, promotions, and brand guidelines to provide accurate information.
Qualifications
- Minimum 1 year of retail or customer service experience (preferably in lifestyle/fashion brands).
- Strong communication and interpersonal skills with a customer-first mindset.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Basic POS system and cash-handling skills; training provided for brand-specific tools.
- Familiarity with visual merchandising principles is a plus.
- Fluent in English; additional languages (e.g., Indonesian, Mandarin) are advantageous.
- Flexible to work weekends and holidays as per the retail schedule.
- Passionate about lifestyle products and staying updated on industry trends.