job description
Join International Toy World, Inc., a global leader in the toy retail industry, as our Retail Store Manager at SM Southmall in Bali! We are seeking a dynamic and results-driven leader to oversee our store operations in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung. This is an exciting opportunity to drive sales, enhance customer experiences, and lead a high-performing team in one of the worldās most vibrant retail markets.
As the Store Manager, you will be the driving force behind our storeās success, ensuring seamless day-to-day operations while fostering a positive and engaging environment for both customers and employees. You will play a pivotal role in achieving sales targets, optimizing inventory management, and implementing strategies to enhance profitability and customer satisfaction. If you are passionate about retail, thrive in a fast-paced environment, and have a proven track record of leadership, we want you on our team!
Bali offers a unique blend of culture, tourism, and retail opportunities, making it an ideal location for professionals looking to grow their careers in a dynamic setting. At International Toy World, Inc., we value innovation, teamwork, and excellence, and we are committed to providing our employees with the tools and support they need to succeed. Join us and be part of a company that is shaping the future of toy retail!
Why Join Us?
- Competitive salary and performance-based incentives
- Opportunities for career growth and professional development
- Work in a fun, creative, and customer-focused environment
- Be part of a global brand with a strong reputation in the industry
- Experience the vibrant culture and lifestyle of Bali
Responsibility
- Lead and manage the day-to-day operations of the store, ensuring smooth and efficient workflows.
- Drive sales growth by implementing effective merchandising, promotional, and customer engagement strategies.
- Monitor and analyze store performance metrics, including sales, inventory, and customer feedback, to identify areas for improvement.
- Recruit, train, and develop a high-performing team, fostering a culture of excellence and teamwork.
- Ensure compliance with company policies, procedures, and local regulations, including health and safety standards.
- Manage inventory levels, including stock ordering, replenishment, and loss prevention, to optimize profitability.
- Build and maintain strong relationships with customers, vendors, and corporate stakeholders to enhance brand reputation.
- Handle customer escalations and resolve issues promptly to ensure a positive shopping experience.
Qualifications
- Proven experience as a Store Manager or similar leadership role in retail, preferably in the toy or consumer products industry.
- Strong leadership and team management skills, with the ability to motivate and inspire employees.
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Proficient in inventory management, sales analysis, and performance reporting.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Experience with point-of-sale (POS) systems and retail management software.
- Fluency in English; additional languages (e.g., Bahasa Indonesia) are a plus.
- Bachelorās degree in Business Administration, Retail Management, or a related field is preferred but not required.