job description
Join Global Digital Niaga in our Frontliner Bootcamp, a comprehensive training program designed to equip you with the skills needed to excel in customer service and financial services. This is your opportunity to kickstart a rewarding career in the banking and financial sector, with hands-on training and real-world experience.
As a participant, you will undergo intensive training in customer service excellence, financial product knowledge, and digital banking solutions. Upon successful completion, you will be placed in a full-time role with competitive compensation and opportunities for career growth.
This program is perfect for individuals who are passionate about customer service, eager to learn, and ready to take the first step into the financial services industry. If you are motivated, detail-oriented, and have a strong desire to succeed, we want to hear from you!
Responsibility
- Participate in intensive training sessions focused on customer service and financial services.
- Learn and apply best practices in handling customer inquiries and resolving issues.
- Develop a deep understanding of financial products and services offered by the company.
- Engage in role-playing exercises to enhance communication and problem-solving skills.
- Collaborate with team members to achieve training objectives and performance goals.
- Demonstrate proficiency in using digital banking platforms and tools.
- Adhere to company policies and procedures while maintaining high ethical standards.
- Prepare for and successfully complete all training assessments and evaluations.
Qualifications
- High school diploma or equivalent; higher education is a plus.
- Strong communication skills in both English and Bahasa Indonesia.
- Basic computer literacy and familiarity with digital tools.
- Customer service experience is an advantage but not required.
- Ability to work in a team and adapt to a fast-paced environment.
- Willingness to learn and grow within the financial services industry.
- Strong problem-solving skills and attention to detail.
- Availability to commit to the full duration of the bootcamp and subsequent employment.