job description
Join the prestigious Grand Copthorne Waterfront Hotel as a Food & Beverage Executive in the vibrant heart of Bali. This is a unique opportunity to elevate your career in luxury hospitality while delivering world-class dining experiences in one of Southeast Asia’s most sought-after destinations.
As a key member of our F&B team, you will oversee front-of-house operations, ensuring seamless service, impeccable presentation, and the highest standards of hygiene. Your role will be pivotal in creating memorable guest experiences, from fine dining to casual settings, while maintaining operational excellence.
Bali’s thriving tourism industry offers unparalleled growth potential, and this position provides the chance to work in a dynamic, multicultural environment. Whether you’re managing restaurant workflows, training staff, or engaging with international guests, your leadership will shape the culinary reputation of our establishment.
If you are passionate about hospitality, thrive in fast-paced settings, and take pride in delivering exceptional service, we invite you to apply and become part of a team that values innovation, professionalism, and guest satisfaction.
Responsibility
- Oversee daily front-of-house operations, including greeting guests, managing reservations, and ensuring smooth service flow.
- Maintain restaurant presentation, cleanliness, and hygiene standards in compliance with hotel and industry regulations.
- Train, supervise, and motivate F&B staff to deliver consistent, high-quality service.
- Coordinate with the kitchen team to ensure timely and accurate order delivery.
- Handle guest inquiries, complaints, and special requests with professionalism and efficiency.
- Monitor inventory levels and collaborate with procurement to manage stock and reduce waste.
- Develop and implement strategies to enhance guest satisfaction and increase repeat business.
- Assist in planning and executing special events, promotions, and themed dining experiences.
Qualifications
- Minimum 2 years of experience in a similar F&B role within a hotel, resort, or fine-dining establishment.
- Strong leadership and team management skills with a proven ability to train and develop staff.
- Excellent communication and interpersonal skills, with fluency in English (additional languages are a plus).
- In-depth knowledge of food and beverage service standards, including wine pairing and menu recommendations.
- Ability to work flexible hours, including evenings, weekends, and public holidays.
- Certification in food safety and hygiene (e.g., HACCP) is highly desirable.
- Customer-focused mindset with a passion for delivering exceptional guest experiences.
- Proficiency in POS systems and basic computer skills for reporting and inventory management.