job description
Join PT Millennium Indo Wisata Tours, a leading name in Bali’s vibrant hospitality and tourism industry, as our next Event Coordinator. This is your chance to craft unforgettable experiences in one of the world’s most sought-after destinations—Bali! From luxury retreats in Ubud to beachfront weddings in Canggu and corporate events in Nusa Dua, you’ll play a pivotal role in delivering seamless, high-touch travel experiences for our diverse clientele.
As the bridge between our clients, vendors, and operational teams, you’ll orchestrate every detail of their journey—from bespoke itineraries and vendor coordination to flawless on-ground execution. Whether it’s a high-profile MICE (Meetings, Incentives, Conferences, and Exhibitions) event, a private yacht charter, or a cultural immersion tour, your expertise will ensure every moment exceeds expectations. Bali’s dynamic tourism landscape offers endless opportunities to innovate, collaborate, and grow in a fast-paced, rewarding environment.
This role is perfect for a detail-oriented professional with a passion for hospitality, strong organizational skills, and a knack for problem-solving. If you thrive in a collaborative setting, love working with people from around the globe, and want to build a career in Bali’s booming tourism sector, we’d love to hear from you!
Responsibility
- Design and manage customized travel itineraries for clients, ensuring alignment with their preferences, budget, and timeline.
- Coordinate with hotels, transportation providers, tour guides, and other vendors to secure bookings and negotiate contracts.
- Oversee end-to-end event logistics, including venue selection, catering, audiovisual requirements, and on-site execution.
- Act as the primary point of contact for clients, providing timely updates, addressing concerns, and ensuring a seamless experience from inquiry to post-event follow-up.
- Collaborate with cross-functional teams (sales, operations, marketing) to deliver cohesive and high-quality travel experiences.
- Monitor industry trends and competitor offerings to propose innovative solutions and enhance service delivery.
- Maintain accurate records of bookings, contracts, and client communications using CRM and project management tools.
- Troubleshoot operational challenges in real-time, ensuring minimal disruption to client experiences.
Qualifications
- Minimum 2 years of experience in event coordination, travel planning, or hospitality management, preferably in Bali or a similar tourist destination.
- Proven ability to manage multiple projects simultaneously with strong attention to detail and deadlines.
- Excellent communication and interpersonal skills, with fluency in English (additional languages are a plus).
- Proficiency in Microsoft Office Suite, Google Workspace, and travel/booking platforms (e.g., Amadeus, Sabre, or similar).
- Strong negotiation and vendor management skills, with a focus on cost efficiency and quality.
- Ability to work flexible hours, including weekends and holidays, to accommodate client needs and event schedules.
- Problem-solving mindset with a proactive approach to anticipating and resolving challenges.
- Passion for travel, culture, and creating memorable experiences for clients.