job description
Join Sinma Digital Sdn Bhd as an Ecommerce Executive and play a pivotal role in driving our digital growth across Bali’s vibrant markets. This is a unique opportunity to work in a dynamic environment, managing key accounts, optimizing online sales, and contributing to our expanding ecommerce strategy. If you are passionate about digital marketing, customer engagement, and sales support, this role is perfect for you.
Based in the heart of Bali, you will collaborate with cross-functional teams to enhance customer experiences, streamline sales processes, and generate insightful reports. Your expertise will directly impact our brand’s online presence and revenue growth. We offer a competitive salary, a collaborative work culture, and the chance to grow in a fast-paced digital landscape.
Responsibility
- Manage and nurture key customer accounts to drive sales and retention.
- Handle customer inquiries and provide exceptional support to enhance satisfaction.
- Assist in sales tasks, including order processing, invoicing, and follow-ups.
- Prepare and analyze sales reports to identify trends and opportunities.
- Collaborate with marketing teams to execute digital campaigns and promotions.
- Monitor ecommerce platforms to ensure smooth operations and customer engagement.
- Develop and maintain strong relationships with clients and stakeholders.
- Stay updated on industry trends and competitive insights to drive strategic decisions.
Qualifications
- Bachelor’s degree in Marketing, Business, or a related field.
- Proven experience in ecommerce, sales, or customer account management.
- Strong communication and interpersonal skills.
- Proficiency in CRM tools and ecommerce platforms.
- Analytical mindset with the ability to interpret sales data.
- Self-motivated with a results-driven approach.
- Familiarity with digital marketing strategies is a plus.
- Ability to work in a fast-paced, collaborative environment.