job description
Join Uwinfly as an E-Commerce Supervisor in beautiful Bali and take the lead in driving our online sales growth! In this dynamic role, you will oversee our e-commerce operations, optimize digital strategies, and ensure seamless customer experiences across multiple platforms. This is a fantastic opportunity for a results-driven professional to shape the future of our digital presence while working in a collaborative and innovative environment.
As part of our team, you will analyze market trends, manage online storefronts, and work closely with marketing, logistics, and customer service teams to maximize efficiency and revenue. Bali’s thriving digital economy and vibrant lifestyle make this an ideal setting for career growth and work-life balance.
If you are passionate about e-commerce, have a proven track record in digital sales, and thrive in a fast-paced environment, we want to hear from you. Apply now and be part of a company that values creativity, performance, and continuous improvement.
Responsibility
- Oversee daily e-commerce operations, including order processing, inventory management, and customer service coordination.
- Develop and implement digital marketing strategies to increase online traffic, conversion rates, and sales revenue.
- Monitor and analyze key performance metrics (KPIs) such as conversion rates, bounce rates, and customer acquisition costs.
- Collaborate with cross-functional teams (marketing, logistics, IT) to ensure seamless e-commerce platform functionality.
- Optimize product listings, pricing strategies, and promotional campaigns to enhance competitiveness.
- Manage relationships with third-party vendors, payment gateways, and logistics partners.
- Stay updated on industry trends, emerging technologies, and best practices in e-commerce.
- Train and mentor junior team members to ensure high performance and alignment with company goals.
Qualifications
- Bachelor’s degree in Business, Marketing, E-Commerce, or a related field.
- Minimum of 3 years of experience in e-commerce management, digital marketing, or a similar role.
- Proven track record of driving sales growth and improving operational efficiency in an online retail environment.
- Strong analytical skills with proficiency in tools like Google Analytics, SEO/SEM, and e-commerce platforms (e.g., Shopify, WooCommerce, Magento).
- Excellent communication, leadership, and project management skills.
- Familiarity with CRM systems, email marketing, and social media advertising.
- Ability to work in a fast-paced, deadline-driven environment with a problem-solving mindset.
- Fluency in English; knowledge of Indonesian (Bahasa) is a plus.