job description
Join CAFE GLASS as our E-Commerce & Online Admin Specialist and play a pivotal role in driving our digital presence and sales growth. Based in the vibrant heart of Canggu, Bali, this position offers a unique opportunity to manage our e-commerce platforms and social media channels while enjoying a competitive salary, performance bonuses, and clear career progression.
As part of our dynamic team, you will oversee online sales strategies, customer engagement, and digital marketing initiatives. This role is perfect for a detail-oriented professional with a passion for e-commerce and a knack for creating engaging online content. If you thrive in a fast-paced environment and are eager to contribute to a growing brand, we’d love to hear from you!
Why CAFE GLASS?
- Competitive salary and performance-based bonuses.
- Opportunities for career advancement in a thriving industry.
- Work in a creative and collaborative environment in Bali.
- Access to training and professional development programs.
Responsibility
- Manage and optimize e-commerce platforms (e.g., Tokopedia, Shopee, website) to drive sales and customer engagement.
- Develop and execute digital marketing strategies, including social media campaigns and email marketing.
- Monitor online sales performance and provide regular reports with actionable insights.
- Handle customer inquiries and resolve issues promptly to ensure high satisfaction.
- Collaborate with the marketing team to create compelling content for social media and promotional campaigns.
- Update product listings, pricing, and inventory across all online channels.
- Analyze market trends and competitor activities to identify growth opportunities.
- Assist in coordinating online promotions, discounts, and loyalty programs.
Qualifications
- Bachelor’s degree in Marketing, Business, or a related field.
- Proven experience in e-commerce management, digital marketing, or online sales.
- Strong understanding of social media platforms and digital marketing tools.
- Excellent communication skills in both English and Indonesian.
- Proficiency in data analysis and reporting (e.g., Google Analytics, Excel).
- Creative mindset with the ability to develop engaging content.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.