job description
Join Search Personnel as an E-Commerce & Marketing Assistant in the vibrant heart of Bali! This is a unique opportunity to blend your passion for digital commerce with creative marketing strategies in one of the world’s most dynamic business hubs.
In this role, you’ll play a pivotal part in driving online sales, optimizing marketplace performance, and enhancing brand visibility across digital platforms. Whether you’re managing product listings, crafting compelling promotions, or analyzing customer trends, your work will directly impact business growth in a fast-paced, collaborative environment.
Bali’s thriving expat and digital nomad community offers an inspiring backdrop for professionals seeking a balance between career ambition and island lifestyle. If you’re a detail-oriented, tech-savvy individual with a flair for e-commerce and marketing, we’d love to hear from you!
Responsibility
- Manage and optimize product listings across multiple e-commerce platforms (e.g., Shopee, Lazada, Tokopedia, or international marketplaces).
- Coordinate end-to-end order processing, including inventory tracking, fulfillment, and customer returns.
- Develop and execute digital marketing campaigns to drive traffic, engagement, and conversions.
- Monitor marketplace performance metrics (e.g., sales, click-through rates, customer reviews) and implement data-driven improvements.
- Collaborate with cross-functional teams to ensure brand consistency in product descriptions, images, and promotional materials.
- Handle customer inquiries, resolve issues, and maintain high satisfaction ratings.
- Research market trends, competitor activities, and emerging e-commerce tools to stay ahead of industry shifts.
- Assist in content creation for social media, email marketing, and other digital channels to support brand awareness.
Qualifications
- Proven experience (1-2+ years) in e-commerce operations, sales coordination, or digital marketing, preferably in a marketplace or retail environment.
- Strong familiarity with e-commerce platforms (e.g., Shopify, WooCommerce, Amazon, or Southeast Asian marketplaces).
- Proficiency in Microsoft Office/Google Workspace and basic graphic design tools (e.g., Canva, Photoshop) is a plus.
- Excellent written and verbal communication skills in English; additional languages (e.g., Indonesian, Mandarin) are advantageous.
- Analytical mindset with the ability to interpret sales data and generate actionable insights.
- Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced setting.
- Creative problem-solver with a customer-centric approach.
- Based in or willing to relocate to Bali (Canggu, Ubud, Denpasar, or surrounding areas).