job description
Join Fukuro Malaysia, a leading name in the kitchenware industry, as we expand our dynamic in-house e-commerce team. This is your chance to make a real impact with one of Malaysia's fastest-growing brands, now extending its reach to the vibrant markets of Bali. As an E-Commerce Executive, you will play a pivotal role in driving our online sales, enhancing customer engagement, and optimizing our digital presence across multiple platforms.
Based in the picturesque locales of Bali, you will collaborate with a passionate team to develop and execute innovative e-commerce strategies. Your work will directly contribute to our mission of delivering high-quality kitchenware solutions to customers worldwide. If you are a motivated individual with a knack for digital marketing and a desire to grow in a fast-paced environment, this is the perfect opportunity for you.
At Fukuro Malaysia, we value creativity, dedication, and a customer-centric approach. We offer a competitive salary, a supportive work environment, and the chance to be part of a brand that is making waves in the e-commerce space.
Responsibility
- Manage and optimize our e-commerce platforms, including Shopify, Lazada, and Shopee, to drive sales and enhance customer experience.
- Develop and implement digital marketing strategies, including SEO, SEM, and social media campaigns, to increase online visibility and traffic.
- Monitor and analyze e-commerce performance metrics, providing insights and recommendations for continuous improvement.
- Collaborate with the marketing and design teams to create compelling product listings, promotions, and content.
- Handle customer inquiries and feedback, ensuring a high level of satisfaction and engagement.
- Coordinate with logistics and supply chain teams to ensure timely and accurate order fulfillment.
- Stay updated with industry trends and competitor activities to identify new opportunities and threats.
- Assist in the planning and execution of online sales events and promotional campaigns.
Qualifications
- Bachelor's degree in Marketing, Business, or a related field.
- Proven experience in e-commerce management, digital marketing, or a similar role.
- Strong understanding of e-commerce platforms, SEO, and digital marketing tools.
- Excellent analytical skills with the ability to interpret data and make data-driven decisions.
- Proficiency in using e-commerce and digital marketing tools such as Google Analytics, Shopify, and social media platforms.
- Strong communication and interpersonal skills, with a customer-centric approach.
- Ability to work independently and as part of a team in a fast-paced environment.
- Creative thinking and problem-solving skills, with a passion for innovation and continuous improvement.