job description
Join Concubine Lane Souvenir as an E-Commerce Content Executive and play a pivotal role in shaping our digital presence across Shopee, social media, and emerging platforms. Based in the vibrant heart of Bali, youâll craft compelling content, manage live interactions, and drive customer engagement to boost sales and brand visibility.
This is a unique opportunity for a creative, data-driven professional to thrive in a dynamic e-commerce environment. Whether youâre optimizing product listings, hosting live sessions, or analyzing performance metrics, your work will directly impact our growth in the competitive online marketplace.
If youâre passionate about storytelling, digital trends, and converting engagement into revenue, weâd love to hear from you. Live hosting experience is a plus!
Responsibility
- Develop and execute content strategies for Shopee, Instagram, Facebook, TikTok, and other digital platforms to enhance brand awareness and sales.
- Create engaging product descriptions, images, videos, and social media posts aligned with brand voice and SEO best practices.
- Host live streaming sessions to showcase products, interact with customers, and drive real-time conversions.
- Monitor and analyze performance metrics (e.g., CTR, conversion rates, engagement) to refine content and campaign strategies.
- Collaborate with marketing and design teams to produce high-quality visual and written content for promotions and launches.
- Manage customer inquiries and feedback on e-commerce platforms, ensuring timely and professional responses.
- Stay updated on e-commerce trends, algorithm changes, and competitor activities to maintain a competitive edge.
- Optimize SEO and paid ad content to improve search rankings and ROI on digital campaigns.
Qualifications
- Bachelorâs degree in Marketing, Communications, Business, or a related field (or equivalent experience).
- Proven experience in e-commerce content creation, social media management, or digital marketing (1-3 years preferred).
- Strong copywriting and storytelling skills with a portfolio of engaging content (e.g., captions, blogs, scripts).
- Proficiency in content management systems (CMS), Canva, Adobe Creative Suite, or video editing tools.
- Experience with live streaming, influencer collaborations, or community management is a significant advantage.
- Analytical mindset with the ability to interpret Google Analytics, Shopee/Lazada insights, or social media analytics.
- Excellent English communication skills (written and verbal); knowledge of Indonesian or other languages is a plus.
- Creative, detail-oriented, and able to work in a fast-paced, target-driven environment.