job description
Are you a digital commerce visionary with a passion for driving online growth and optimizing e-commerce performance? Our client, a dynamic and forward-thinking organization, is seeking a highly driven Digital Commerce Manager to lead their digital commerce, content, and online marketing strategies in the vibrant hub of Bali, Indonesia.
In this pivotal role, you will spearhead the development and execution of data-driven digital commerce strategies, ensuring seamless customer experiences and maximizing revenue through innovative online channels. You will collaborate with cross-functional teams to enhance brand visibility, optimize conversion rates, and leverage cutting-edge digital tools to stay ahead of industry trends.
Based in one of Bali’s most inspiring locations—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung—you’ll have the opportunity to work in a dynamic environment that blends creativity with strategic thinking. If you thrive in a fast-paced setting and are eager to make a tangible impact on a company’s digital success, this is the role for you.
Responsibility
- Develop and implement comprehensive digital commerce strategies to drive online sales, customer acquisition, and retention.
- Oversee the end-to-end e-commerce lifecycle, including platform management, UX/UI optimization, and conversion rate improvement.
- Lead content strategy and creation for digital channels, ensuring brand consistency and engagement across all touchpoints.
- Manage paid and organic online marketing campaigns, including SEO, SEM, social media advertising, and email marketing.
- Analyze performance metrics and KPIs to identify trends, opportunities, and areas for improvement, using data to inform decision-making.
- Collaborate with product, marketing, and IT teams to align digital commerce initiatives with broader business objectives.
- Stay ahead of industry trends and emerging technologies in e-commerce, digital marketing, and customer experience.
- Optimize checkout processes, payment gateways, and customer journeys to reduce cart abandonment and enhance satisfaction.
Qualifications
- Bachelor’s degree in Marketing, Business, E-Commerce, or a related field; Master’s degree is a plus.
- Proven 5+ years of experience in digital commerce, e-commerce management, or online marketing, with a track record of success.
- Strong expertise in e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and digital marketing tools (e.g., Google Analytics, SEMrush, HubSpot).
- In-depth knowledge of SEO, SEM, PPC, and social media marketing strategies.
- Exceptional analytical and problem-solving skills, with the ability to interpret data and derive actionable insights.
- Excellent communication and leadership skills, with the ability to manage cross-functional teams and stakeholders.
- Experience with A/B testing, CRM systems, and marketing automation tools.
- Familiarity with UX/UI principles and the ability to collaborate with design teams to enhance user experience.