job description
Join Harman, a global leader in connected technologies, as a Data Analytics Specialist for our Digital & eCommerce Center of Excellence in APAC. Based in the vibrant hub of Canggu, Bali, you will play a pivotal role in driving data-driven decisions for our premium audio brands, including JBL and Harman Kardon. This is a unique opportunity to blend analytical expertise with digital commerce strategy in a dynamic, fast-growing market.
As an independent contributor reporting to the Senior Manager, Digital & E-Commerce, you will leverage advanced analytics to optimize customer experiences, enhance digital performance, and unlock growth opportunities across APAC. Your insights will shape eCommerce strategies, from customer segmentation to campaign performance, ensuring Harman remains at the forefront of digital innovation.
Why Bali? Enjoy a world-class work-life balance in one of Asia’s most inspiring locations, with a collaborative team, cutting-edge tools, and the chance to make a tangible impact on a global brand. If you’re passionate about data, digital transformation, and the future of eCommerce, we’d love to hear from you.
Responsibility
- Develop and maintain data analytics frameworks to track KPIs for JBL and Harman Kardon’s digital and eCommerce platforms across APAC.
- Conduct deep-dive analyses on customer behavior, sales trends, and campaign performance to identify growth opportunities.
- Collaborate with cross-functional teams (marketing, sales, IT) to translate data insights into actionable eCommerce strategies.
- Design and automate dashboards and reports (e.g., Power BI, Tableau) for stakeholders to monitor real-time performance.
- Optimize customer segmentation and personalization strategies using predictive analytics and machine learning techniques.
- Monitor competitor benchmarks and market trends to provide data-backed recommendations for digital initiatives.
- Ensure data integrity and governance across platforms, implementing best practices for data collection and analysis.
- Support A/B testing and experimentation to refine user experience (UX) and conversion rates on eCommerce channels.
Qualifications
- Bachelor’s or Master’s degree in Data Science, Analytics, Business Intelligence, or a related field.
- 3+ years of experience in data analytics, preferably in eCommerce, digital marketing, or retail.
- Proficiency in SQL, Python/R, and visualization tools (Power BI, Tableau, Looker).
- Strong understanding of digital analytics platforms (Google Analytics, Adobe Analytics, etc.) and eCommerce ecosystems (Shopify, Magento, etc.).
- Experience with statistical modeling, A/B testing, and predictive analytics.
- Excellent communication skills to present complex data insights to non-technical stakeholders.
- Ability to work independently in a fast-paced environment, managing multiple priorities.
- Familiarity with APAC markets and consumer trends is a plus.