job description
Join Richbuild Industrial Sales Inc as a Customer Service Representative (CSR) or Telesales Representative (TSR) in our upcoming July class! This is a unique opportunity to kickstart your career in a dynamic, fast-paced environment with no mock calls or final exams—just a seamless virtual recruitment process designed for your convenience.
We offer a competitive salary (₱25,000 – ₱35,000/month), comprehensive training, and clear pathways for career growth. Whether you're a seasoned professional or new to the industry, our supportive team will equip you with the skills to excel in customer engagement, sales, and service excellence.
As part of our team, you’ll work remotely while contributing to a company that values innovation, collaboration, and results. Enjoy the flexibility of a virtual setup while building a rewarding career in customer service and sales.
Why apply?
- ✅ No mock calls or final exams – Streamlined hiring process
- ✅ 100% virtual recruitment – Apply and onboard from anywhere
- ✅ Competitive compensation with growth opportunities
- ✅ Comprehensive training provided
- ✅ Flexible work environment with remote options
If you’re passionate about delivering exceptional customer experiences and thriving in a target-driven role, this is the opportunity for you!
Responsibility
- Handle inbound and outbound calls to assist customers with inquiries, orders, and support requests.
- Provide high-quality service by resolving customer concerns efficiently and professionally.
- Meet and exceed sales targets through effective telesales techniques and upselling strategies.
- Maintain accurate records of customer interactions, transactions, and feedback in CRM systems.
- Collaborate with team members to improve service standards and share best practices.
- Stay updated on product knowledge and company policies to deliver accurate information to clients.
- Follow up with leads and customers to nurture relationships and close sales opportunities.
- Adhere to compliance and quality assurance guidelines in all customer interactions.
Qualifications
- Minimum high school diploma; college degree or vocational training is a plus.
- Excellent English communication skills (verbal and written) with a clear, professional phone manner.
- Previous experience in customer service, sales, or call center roles is an advantage but not required.
- Strong problem-solving and multitasking abilities in a fast-paced environment.
- Tech-savvy with basic knowledge of CRM software, Microsoft Office, and virtual communication tools.
- Self-motivated, goal-oriented, and able to work independently with minimal supervision.
- Willingness to work in shifting schedules (including weekends/holidays if needed).
- Reliable internet connection and a quiet workspace for remote work.