job description
Are you a highly organized professional with a passion for delivering exceptional customer experiences? We are currently seeking a polished and proactive Customer Service Receptionist / Front Desk Admin to join our team in the heart of Orchard. This is an exciting opportunity for a detail-oriented individual to act as the first point of contact for our business, ensuring a professional and welcoming atmosphere for all visitors.
In this role, you will be the face of the company. We are looking for someone who excels in multi-tasking, manages administrative duties with precision, and communicates effectively through both digital and face-to-face channels. If you take pride in maintaining an organized office environment and are comfortable navigating modern business tools, we want to hear from you.
You will enjoy a central, convenient working location in Singapore’s prime retail and business hub, competitive monthly compensation, and a collaborative team environment.
Responsibility
- Manage the front desk reception area, greeting clients and visitors with a professional and welcoming demeanor.
- Handle incoming telephone calls, email inquiries, and WhatsApp business communications promptly and professionally.
- Maintain office organization, including managing supplies, filing documents, and ensuring the reception area is neat.
- Coordinate appointments and assist with scheduling tasks as required by management.
- Accurately input data into digital tracking systems, including Google Sheets.
- Assist in general administrative support tasks to ensure smooth daily operations.
- Provide basic assistance to walk-in customers and resolve routine inquiries.
Qualifications
- Minimum 1 year of professional experience in a front desk, receptionist, or customer service role.
- Strong proficiency in Google Workspace, specifically Google Sheets, for administrative documentation.
- Experience using WhatsApp for business communication with clients.
- Excellent verbal and written communication skills in English.
- High level of organizational skills and ability to manage multiple priorities simultaneously.
- Professional appearance and a positive, customer-first attitude.
- Ability to work independently as well as collaboratively within a small team.