job description
Are you a detail-oriented professional with a passion for customer service and administrative support? PERSOL is seeking a motivated Customer Service & Admin Assistant to join our team in beautiful Bali. This contract role offers the opportunity to work in a dynamic environment while contributing to the smooth operation of our client's school-based services.
In this role, you will be the first point of contact for inquiries, provide administrative support, and ensure seamless communication between stakeholders. If you thrive in a fast-paced setting and enjoy problem-solving, this is the perfect opportunity for you!
Why Apply?
- Work in a vibrant, multicultural environment.
- Gain valuable experience in customer service and administration.
- Competitive salary of $2,760 per month.
- Contract position with potential for extension.
Apply now and take the next step in your career with PERSOL!
Responsibility
- Handle incoming calls, emails, and inquiries from students, parents, and staff.
- Provide administrative support, including data entry, filing, and document management.
- Assist in scheduling appointments, meetings, and school-related events.
- Maintain accurate records and update databases as needed.
- Resolve customer complaints and escalate issues when necessary.
- Coordinate with internal teams to ensure timely resolution of requests.
- Prepare reports and presentations for management review.
- Assist in onboarding new students and staff as required.
Qualifications
- Diploma or equivalent in Business Administration, Customer Service, or related field.
- Proven experience in customer service or administrative roles.
- Excellent communication skills in English (written and verbal).
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Strong organizational and multitasking abilities.
- Ability to work independently and as part of a team.
- Problem-solving mindset with a customer-centric approach.
- Familiarity with school or educational environments is a plus.