job description
Join Reed Elsevier as a Credit & Collections Coordinator in our hybrid work setup across Baliâs vibrant locations. This role is pivotal in maintaining our financial health by managing credit assessments, collections, and customer relationships. Youâll work in a dynamic environment, ensuring timely payments while fostering positive client interactions.
As part of our global team, youâll leverage your analytical skills to minimize financial risks and optimize cash flow. This position offers a unique blend of financial expertise and customer service, ideal for professionals passionate about accounting and relationship management.
Enjoy the flexibility of hybrid work in Baliâs top destinationsâCanggu, Ubud, Denpasar, and moreâwhile contributing to a leading international company. Competitive salary, career growth, and a collaborative culture await!
Responsibility
- Manage end-to-end credit and collections processes, ensuring timely payments and minimizing delinquencies.
- Conduct credit risk assessments for new and existing customers, recommending credit limits.
- Monitor aging reports and follow up on overdue accounts via calls, emails, and negotiations.
- Collaborate with sales and customer service teams to resolve billing disputes and payment issues.
- Prepare and analyze financial reports to identify trends and improve collection strategies.
- Maintain accurate records of all collection activities and customer interactions.
- Ensure compliance with company policies and local financial regulations.
- Provide exceptional customer service while upholding firm credit policies.
Qualifications
- Bachelorâs degree in Accounting, Finance, or a related field.
- Minimum 2 years of experience in credit control, collections, or accounts receivable.
- Strong understanding of financial statements and credit analysis.
- Excellent communication and negotiation skills in English.
- Proficiency in ERP systems (e.g., SAP, Oracle) and Microsoft Excel.
- Detail-oriented with strong organizational and problem-solving abilities.
- Ability to work independently and meet deadlines in a hybrid environment.
- Knowledge of Indonesian financial regulations is a plus.