job description
Join Rephil as a Credit and Collection Officer and play a pivotal role in managing customer accounts, ensuring timely collections, and maintaining strong client relationships. This position is ideal for detail-oriented professionals with a passion for finance and customer service. You will work in a dynamic environment, contributing to the financial health of the company while fostering positive interactions with clients.
Based in the vibrant regions of Bali, this role offers a unique opportunity to balance a rewarding career with the island's renowned lifestyle. Whether you're in Canggu, Ubud, or Denpasar, you'll be part of a team that values integrity, efficiency, and collaboration.
If you thrive in a role that combines analytical skills with interpersonal communication, we invite you to apply and grow with us at Rephil.
Responsibility
- Monitor and manage customer accounts to ensure timely collection of payments.
- Analyze outstanding receivables and implement strategies to minimize delinquencies.
- Maintain accurate records of all collection activities and customer interactions.
- Collaborate with sales and customer service teams to resolve payment disputes and issues.
- Prepare and present regular reports on collection performance and aging receivables.
- Develop and maintain strong relationships with clients to facilitate smooth payment processes.
- Ensure compliance with company policies and regulatory requirements in all collection activities.
- Identify and recommend process improvements to enhance collection efficiency.
Qualifications
- Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
- Minimum of 2 years of experience in credit and collections or a similar role.
- Strong understanding of accounting principles and financial statements.
- Excellent communication and negotiation skills.
- Proficient in using accounting software and Microsoft Office Suite.
- Ability to work independently and as part of a team in a fast-paced environment.
- High level of integrity and professionalism in handling sensitive financial information.
- Familiarity with local and international collection laws and regulations is a plus.