job description
Are you detail-oriented and passionate about creating a safer digital environment? BRISolutions is looking for dedicated Content Moderation and Data Labeling Specialists to join our expanding non-voice operations team in Metro Manila. In this role, you will play a crucial part in maintaining platform integrity by reviewing user-generated content and assisting in the refinement of machine learning datasets.
This position is strictly non-voice—there are absolutely no phone calls involved. You will work in a fast-paced, professional environment where precision and focus are rewarded. If you are tech-savvy, possess excellent analytical skills, and are looking for a stable career path with a growing global BPO leader, we want to hear from you.
Join us in making an impact behind the scenes while building your career in one of the most exciting sectors of the tech-support industry.
Responsibility
- Review and moderate text, image, and video content to ensure compliance with community standards and safety guidelines.
- Accurately label and categorize data sets to support the development of Artificial Intelligence and Machine Learning models.
- Identify, flag, and escalate high-risk content according to established company policies and protocols.
- Maintain high levels of productivity and quality accuracy in a non-voice, ticket-based workflow.
- Collaborate with quality assurance teams to improve moderation accuracy and consistency.
- Stay updated on evolving content policies and digital safety trends.
- Execute daily tasks with a focus on data privacy and information security.
Qualifications
- High School Diploma or Senior High School graduate; College level or degree holders are a plus.
- Strong command of the English language, both written and reading comprehension.
- Exceptional attention to detail and ability to spot inconsistencies in data.
- Willingness to work in a dynamic office environment in Metro Manila.
- Must be comfortable viewing and analyzing various forms of digital content.
- Ability to maintain focus and efficiency while performing repetitive, detail-heavy tasks.
- Proficiency in basic computer navigation and web-based applications.
- Experience in content moderation, data entry, or administrative support is highly preferred but not required.