job description
Join Brown House Fitness Academy, a premier fitness and wellness brand, as our Club Manager in the vibrant and health-conscious community of Bali. This is an exceptional opportunity to lead a dynamic team, drive business growth, and create an unparalleled member experience in one of the world’s most sought-after wellness destinations.
As the Club Manager, you will be the driving force behind our facility’s success, ensuring operational excellence, member satisfaction, and financial performance. You will collaborate closely with our sales and management teams to develop and execute strategic initiatives that elevate our brand, expand our member base, and foster a culture of health, motivation, and community.
Bali’s thriving fitness industry and growing expat community provide a unique backdrop for this role. Whether you’re a seasoned fitness professional or a business-savvy leader with a passion for wellness, this position offers the chance to make a meaningful impact in a fast-paced, rewarding environment. If you thrive in a leadership role, enjoy building relationships, and are passionate about fitness and wellness, we want to hear from you!
This is a full-time role based in Bali, offering a competitive salary, professional development opportunities, and the chance to work in a supportive, innovative, and fun workplace.
Responsibility
- Lead and inspire a team of fitness professionals, front desk staff, and trainers to deliver exceptional member experiences and uphold the highest standards of service.
- Oversee daily operations, including facility management, class scheduling, equipment maintenance, and member engagement initiatives to ensure smooth and efficient club performance.
- Develop and implement sales strategies in collaboration with the sales team to drive membership growth, retention, and revenue generation.
- Monitor financial performance, including budgeting, expense management, and revenue tracking, to meet or exceed business targets.
- Foster a positive and inclusive club culture that aligns with our brand values, encouraging member loyalty and community building.
- Provide regular feedback and reports to senior management on club performance, member feedback, and market trends to inform strategic decisions.
- Ensure compliance with all local regulations, health and safety standards, and company policies to maintain a safe and welcoming environment for members and staff.
- Drive marketing and promotional initiatives, including social media campaigns, events, and partnerships, to enhance brand visibility and attract new members.
Qualifications
- Proven experience in a managerial or leadership role within the fitness, wellness, or hospitality industry, preferably in a gym or health club setting.
- Strong business acumen, with experience in sales, marketing, and financial management to drive club performance and growth.
- Excellent communication and interpersonal skills, with the ability to build relationships with members, staff, and stakeholders at all levels.
- Passion for fitness and wellness, with a deep understanding of industry trends, member needs, and best practices in club management.
- Leadership and team management skills, with the ability to motivate, train, and develop a high-performing team.
- Problem-solving and decision-making abilities, with a proactive approach to addressing challenges and seizing opportunities.
- Fluency in English is required; additional languages (e.g., Bahasa Indonesia) are a plus.
- Familiarity with Bali’s fitness market and local business environment is highly desirable.