job description
Join Al Amin Life Insurance as a Client Relationship Officer and play a pivotal role in expanding our business by building and nurturing strong relationships with new and existing clients. Based in the vibrant region of Badung, Bali, this position offers a unique opportunity to contribute to the growth of a leading insurance provider while enjoying the dynamic lifestyle of one of Indonesia’s most sought-after locations.
In this role, you will act as the bridge between our company and its valued clients, ensuring exceptional service delivery and fostering long-term partnerships. Your ability to understand client needs, provide tailored insurance solutions, and maintain high levels of satisfaction will be key to your success. This is a contract-based position with competitive compensation, offering a clear path for professional development in the insurance and financial services industry.
If you are a motivated, customer-focused professional with a passion for relationship management and business growth, we invite you to apply and become part of our dedicated team.
Responsibility
- Develop and maintain strong, long-lasting relationships with new and existing clients to drive business growth.
- Identify client needs and recommend appropriate insurance products and solutions.
- Conduct regular follow-ups with clients to ensure satisfaction and address any concerns or inquiries.
- Collaborate with internal teams to streamline processes and enhance client service delivery.
- Prepare and present reports on client interactions, market trends, and business opportunities.
- Stay updated on industry regulations, product offerings, and competitive landscape to provide accurate and relevant advice.
- Participate in marketing and promotional activities to attract potential clients and expand the company’s market presence.
- Ensure compliance with company policies, ethical standards, and regulatory requirements in all client interactions.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, Finance, or a related field.
- Minimum of 1-2 years of experience in client relationship management, sales, or a similar role, preferably in the insurance or financial services sector.
- Excellent communication and interpersonal skills, with the ability to build rapport with diverse clients.
- Strong negotiation and problem-solving abilities to address client needs effectively.
- Proficient in Microsoft Office Suite and CRM software.
- Self-motivated, target-driven, and able to work independently as well as part of a team.
- Familiarity with insurance products, regulations, and industry best practices is a plus.
- Fluency in English and Indonesian; additional languages are an advantage.