job description
Are you a results-driven professional looking for a high-impact sales role without the frustration of cold calling? We are seeking a dynamic Call Sales Executive to join our team in Kuala Lumpur. In this role, you will be responsible for promoting and selling Singapore Workforce Skills Qualifications (WSQ) programmes to a targeted audience of Singaporean professionals.
Because these programmes are highly subsidized (often fully subsidized), the value proposition is incredibly strong, making your conversations productive and rewarding. You will be managing warm leads provided by our digital marketing efforts, focusing on consultative selling to help candidates advance their careers through certified skills training.
We provide a professional environment where your performance is recognized and rewarded. If you are articulate, persuasive, and passionate about education and professional development, we want to hear from you.
Responsibility
- Engage with warm leads generated from digital marketing campaigns to explain the benefits of WSQ programmes.
- Provide detailed information regarding course curriculum, eligibility criteria, and government subsidy schemes.
- Consult with potential students to understand their career goals and match them with relevant training programmes.
- Maintain an organized pipeline of prospects and follow up to ensure a smooth enrollment process.
- Achieve and exceed monthly sales targets while maintaining high standards of service.
- Update and maintain accurate lead data in the company CRM system.
- Collaborate with the marketing team to provide feedback on lead quality and campaign performance.
Qualifications
- Minimum 1-2 years of experience in sales, telemarketing, or customer service roles.
- Excellent verbal communication skills in English; ability to articulate complex information clearly.
- Highly self-motivated with a strong drive to hit performance KPIs.
- Prior experience in the education or training industry (especially Singapore WSQ) is highly regarded.
- Strong computer literacy and proficiency in using CRM software or Google Workspace.
- Professional, empathetic, and patient demeanor when dealing with potential clients.
- Ability to work independently and as part of a collaborative sales team.
- Must be based in or able to commute to Kuala Lumpur.