job description
Join SalesWorks as a Business Operations Executive in the vibrant heart of Bali and play a pivotal role in optimizing our end-to-end business processes. This is a unique opportunity to drive operational excellence, streamline workflows, and implement strategic improvements that enhance efficiency and scalability across our organization.
As part of our dynamic team, you will collaborate with cross-functional departments to identify bottlenecks, develop data-driven solutions, and ensure seamless execution of business operations. Your analytical mindset and problem-solving skills will be key to supporting our growth in a fast-paced, results-oriented environment.
Bali offers an inspiring work-life balance with its tropical setting, thriving expat community, and innovative business ecosystem. Whether you're a seasoned professional or an ambitious individual looking to advance your career in operations, this role provides the platform to make a tangible impact while enjoying the islandās unique culture and lifestyle.
Responsibility
- Analyze and optimize end-to-end business processes to improve efficiency, reduce costs, and enhance productivity.
- Develop and implement operational policies, procedures, and best practices to standardize workflows.
- Collaborate with department heads to identify pain points and propose actionable solutions for continuous improvement.
- Monitor key performance indicators (KPIs) and prepare reports to track operational metrics and business health.
- Coordinate cross-functional projects, ensuring timely execution and alignment with organizational goals.
- Leverage data analytics tools to assess performance trends and recommend data-driven strategies.
- Support the onboarding of new systems, tools, or technologies to streamline operations.
- Act as a liaison between management and staff to communicate operational changes and gather feedback.
Qualifications
- Bachelorās degree in Business Administration, Operations Management, or a related field.
- Minimum of 3 years of experience in business operations, process improvement, or a similar role.
- Strong analytical and problem-solving skills with a data-driven approach to decision-making.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint) and familiarity with business intelligence tools (e.g., Tableau, Power BI).
- Excellent communication and interpersonal skills to collaborate with stakeholders at all levels.
- Project management experience, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Knowledge of Lean, Six Sigma, or other process optimization methodologies is a plus.
- Fluency in English; proficiency in Indonesian (Bahasa) is advantageous.