job description
Join Softinn as a Business Operations & Administrative Executive in the vibrant and dynamic environment of Bali. This role is perfect for detail-oriented professionals with a background in operations, customer service, or administrative support who thrive in fast-paced settings. You will play a pivotal role in ensuring smooth business operations, enhancing efficiency, and delivering exceptional service to both internal and external stakeholders.
As part of our growing team, you will have the opportunity to contribute to strategic initiatives while managing day-to-day administrative tasks. Your ability to multitask, problem-solve, and maintain meticulous attention to detail will be key to your success in this position. If you are passionate about driving operational excellence and supporting business growth, we invite you to apply and take the next step in your career with Softinn.
Responsibility
- Oversee daily business operations to ensure efficiency and compliance with company policies.
- Manage administrative tasks, including documentation, reporting, and record-keeping.
- Coordinate with cross-functional teams to streamline processes and improve workflows.
- Handle customer inquiries and provide high-quality support to enhance satisfaction.
- Assist in the preparation of business reports, presentations, and operational metrics.
- Monitor inventory, supplies, and vendor relationships to ensure seamless operations.
- Implement and maintain organizational systems to optimize productivity.
- Support HR-related tasks, such as onboarding, scheduling, and employee communications.
Qualifications
- Bachelor’s degree in Business Administration, Management, or a related field.
- Minimum of 2 years of experience in business operations, administration, or customer service.
- Strong organizational, multitasking, and time-management skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
- Excellent written and verbal communication skills in English.
- Ability to work independently and collaboratively in a team environment.
- Attention to detail and a proactive approach to problem-solving.
- Familiarity with CRM or ERP systems is a plus.