job description
Join We Support Inc. as a Business Analyst in a dynamic hybrid role, where you'll bridge the gap between business needs and cutting-edge system development. Based in the vibrant locales of Bali, you'll collaborate with cross-functional teams to drive innovation and efficiency. This is a unique opportunity to work remotely from paradise while making a tangible impact on global business solutions.
As a Business Analyst, you will analyze complex business processes, identify opportunities for improvement, and translate stakeholder requirements into actionable technical specifications. Your expertise will be pivotal in shaping scalable solutions that align with organizational goals. If you thrive in a fast-paced environment and have a passion for problem-solving, this role is for you.
We Support Inc. is committed to fostering a culture of collaboration, creativity, and continuous learning. Enjoy the flexibility of hybrid work while being part of a team that values your contributions and supports your professional growth.
Responsibility
- Conduct in-depth analysis of business processes to identify inefficiencies and areas for improvement.
- Gather, document, and prioritize business requirements from stakeholders across various departments.
- Translate business needs into clear, concise technical specifications for system development.
- Collaborate with IT teams to ensure solutions meet business objectives and are delivered on time.
- Develop and maintain process documentation, including workflows, user stories, and functional specifications.
- Facilitate workshops and meetings to elicit requirements and validate solutions with stakeholders.
- Monitor project progress and provide regular updates to ensure alignment with business goals.
- Stay abreast of industry trends and emerging technologies to recommend innovative solutions.
Qualifications
- Bachelor’s degree in Business Administration, Information Technology, or a related field.
- Proven experience as a Business Analyst or in a similar role, preferably in the ICT sector.
- Strong analytical and problem-solving skills with a keen attention to detail.
- Excellent communication and interpersonal skills to effectively engage with stakeholders.
- Proficiency in requirement gathering techniques, such as interviews, workshops, and surveys.
- Experience with business process modeling tools (e.g., BPMN, UML) and documentation standards.
- Familiarity with Agile/Scrum methodologies and project management tools (e.g., Jira, Trello).
- Ability to work independently and collaboratively in a hybrid remote environment.