job description
Are you a dynamic leader with a passion for driving operational excellence and sales growth? Concerted Management Corporation is seeking a motivated Branch Supervisor to oversee our operations in Bali, ensuring seamless branch performance, team productivity, and exceptional customer service.
In this pivotal role, you will lead a high-performing team, optimize branch operations, and implement strategies to meet and exceed sales targets. Your leadership will directly impact customer satisfaction, team development, and overall business success. If you thrive in fast-paced environments and have a proven track record in operations management, this is your opportunity to make a significant impact.
Join a company that values innovation, teamwork, and professional growth. Enjoy competitive compensation, career advancement opportunities, and the chance to work in one of Bali’s most vibrant business hubs.
Responsibility
- Oversee daily branch operations, ensuring compliance with company policies and procedures.
- Lead, mentor, and develop a high-performing team to achieve sales and service excellence.
- Monitor and analyze sales performance, implementing strategies to meet and exceed targets.
- Ensure exceptional customer service standards are maintained across all interactions.
- Manage inventory, logistics, and supply chain processes to optimize efficiency.
- Prepare and present regular reports on branch performance, challenges, and opportunities.
- Collaborate with regional managers to align branch goals with corporate objectives.
- Resolve customer complaints and operational issues promptly and professionally.
Qualifications
- Bachelor’s degree in Business Administration, Management, or a related field.
- Proven experience (3+ years) in branch operations, sales, or retail management.
- Strong leadership and team management skills with a focus on performance improvement.
- Excellent communication, problem-solving, and decision-making abilities.
- Proficiency in MS Office, CRM software, and basic financial reporting tools.
- Ability to work under pressure and meet tight deadlines in a dynamic environment.
- Customer-centric mindset with a passion for delivering exceptional service.
- Willingness to relocate or work in Bali’s key business districts.