job description
Join Sinag Pawnshop Corporation as a Branch Clerk in our dynamic Bali office! This role is perfect for detail-oriented professionals who thrive in fast-paced administrative environments. You will play a key role in supporting branch operations, ensuring smooth daily transactions, and assisting the Leadman/Appraiser in managing operating expenses.
As part of our team, you will contribute to the efficiency and profitability of the branch by maintaining accurate records, processing documentation, and providing exceptional customer service. This is an excellent opportunity to grow your career in the financial services sector while working in the vibrant and culturally rich setting of Bali.
We offer a competitive salary, a collaborative work environment, and opportunities for professional development. If you are organized, proactive, and passionate about administrative excellence, we invite you to apply today!
Responsibility
- Assist the Leadman/Appraiser in monitoring and controlling branch operating expenses.
- Process and maintain accurate records of pawnshop transactions, including loans, redemptions, and sales.
- Handle customer inquiries and provide professional, courteous service.
- Prepare and organize daily, weekly, and monthly reports for management review.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Manage cash handling, receipts, and disbursements with precision and integrity.
- Coordinate with other branch staff to streamline operations and improve efficiency.
- Assist in inventory management, including tracking and documenting pawned items.
Qualifications
- Minimum of 1-2 years of experience in administrative, clerical, or customer service roles, preferably in financial services or pawnshops.
- Strong organizational and time-management skills with the ability to multitask.
- Excellent communication and interpersonal skills for customer interactions.
- Proficiency in Microsoft Office (Excel, Word) and basic accounting software.
- High attention to detail and accuracy in record-keeping and financial transactions.
- Ability to work independently and as part of a team in a fast-paced environment.
- Basic knowledge of financial or pawnshop operations is a plus.
- Fluency in English; knowledge of Indonesian (Bahasa) is advantageous.