job description
Join Hebe Beauty as a Beauty Advisor in the vibrant and luxurious retail landscape of Bali! This is your opportunity to immerse yourself in the world of high-end beauty, where your passion for skincare, makeup, and customer service can truly shine. As a Beauty Advisor, you will be the face of our brand, delivering exceptional in-store experiences that drive sales, build client loyalty, and elevate the beauty journey for every customer.
Bali’s thriving tourism and expat communities create a dynamic environment where you’ll engage with a diverse clientele, from locals to international visitors. Whether you’re working in the chic boutiques of Seminyak, the cultural hub of Ubud, or the resort areas of Nusa Dua, you’ll play a pivotal role in helping customers discover products that enhance their natural beauty while achieving personal and team sales targets.
At Hebe Beauty, we invest in your growth with comprehensive product training, career development opportunities, and a supportive team culture. If you’re a beauty enthusiast with a flair for sales and a commitment to excellence, we’d love to hear from you!
Responsibility
- Provide personalized beauty consultations to customers, identifying their needs and recommending suitable products from our premium range.
- Achieve and exceed individual and team sales targets through proactive customer engagement and upselling techniques.
- Stay updated on new product launches, trends, and beauty techniques through continuous training and self-education.
- Maintain a visually appealing and well-stocked retail space, ensuring products are displayed attractively and inventory is accurately tracked.
- Build and nurture long-term client relationships through follow-ups, loyalty programs, and exceptional after-sales service.
- Assist in in-store events, promotions, and workshops to drive foot traffic and enhance brand visibility.
- Collaborate with the store team to share best practices, sales strategies, and customer insights for collective success.
- Handle customer inquiries, complaints, and returns professionally and efficiently, ensuring a positive resolution.
Qualifications
- A minimum of 1 year of experience in retail, beauty, or customer service roles (preferably in cosmetics or luxury retail).
- Passion for beauty and skincare, with a keen interest in the latest industry trends and products.
- Excellent communication and interpersonal skills, with the ability to engage confidently with diverse customers.
- Proven sales and persuasion abilities, with a track record of meeting or exceeding targets.
- Fluency in English is required; additional languages (e.g., Indonesian, Mandarin) are a plus.
- Strong time management and organizational skills, with the ability to multitask in a fast-paced environment.
- A professional and polished appearance, reflecting the luxury standards of Hebe Beauty.
- Willingness to work flexible hours, including weekends, holidays, and peak retail periods.