job description
Join Acquire Intelligence as a Back Office Support Specialist in our dynamic team based in Bali, Indonesia. This night shift role is perfect for detail-oriented professionals who thrive in fast-paced environments, ensuring seamless transaction processing and accurate record-keeping. You’ll play a critical role in maintaining operational efficiency while supporting global business workflows.
As part of our growing operations, you’ll collaborate with cross-functional teams to process high-volume transactions, validate data integrity, and ensure compliance with company policies. This position offers a unique opportunity to develop expertise in back-office operations while contributing to the success of a leading intelligence and support services provider.
If you’re a night owl with a passion for precision and a commitment to excellence, we’d love to hear from you. Enjoy a competitive salary, professional growth opportunities, and the chance to work in one of Bali’s most vibrant business hubs.
Responsibility
- Process and verify high-volume transaction data with 100% accuracy and adherence to deadlines.
- Maintain and update digital and physical records, ensuring all documentation is complete and compliant.
- Monitor transaction workflows, identify discrepancies, and escalate issues to the appropriate teams.
- Collaborate with finance, operations, and client service teams to resolve processing errors or delays.
- Generate and distribute reports on transaction volumes, errors, and processing times for management review.
- Follow standardized procedures for data entry, validation, and archiving to ensure consistency.
- Assist in the implementation of process improvements to enhance efficiency and reduce manual errors.
- Provide night-shift coverage to support global clients in different time zones.
Qualifications
- Minimum of 1-2 years of experience in back-office support, transaction processing, or a related administrative role.
- Strong attention to detail and ability to handle repetitive tasks with high accuracy.
- Proficiency in Microsoft Office (Excel, Word) and familiarity with data entry or ERP systems.
- Excellent organizational and time-management skills to meet tight deadlines.
- Ability to work independently with minimal supervision during night shifts (e.g., 10 PM - 6 AM).
- Basic understanding of financial transactions, accounting principles, or compliance standards is a plus.
- Fluent in English (written and verbal) with clear communication skills.
- Willingness to work on-site in Bali (Canggu, Ubud, or surrounding areas).