job description
Join Kasut U, a leading name in premium footwear and fashion retail, as an Assistant Shop Manager at our flagship outlet in Bali. This is a dynamic opportunity to take the helm of daily store operations, lead a high-performing team, and drive exceptional sales performance in one of Indonesia’s most vibrant retail markets.
In this pivotal role, you will support the Shop Manager in overseeing all aspects of store operations, from inventory management to customer experience excellence. Your leadership will ensure the outlet not only meets but exceeds sales targets while maintaining the brand’s reputation for quality and service. With Bali’s booming tourism and retail sector, this position offers unparalleled growth potential for ambitious retail professionals.
If you are a results-driven leader with a passion for retail and a knack for team motivation, we invite you to apply and become part of a brand that values innovation, customer satisfaction, and career development.
Responsibility
- Assist the Shop Manager in overseeing daily store operations, ensuring smooth workflow and adherence to company policies.
- Lead, train, and motivate a team of sales associates to deliver outstanding customer service and achieve sales targets.
- Monitor inventory levels, coordinate with suppliers, and ensure timely restocking to meet customer demand.
- Develop and implement sales strategies to drive revenue growth and enhance customer engagement.
- Handle customer inquiries, complaints, and returns professionally, ensuring a positive shopping experience.
- Maintain store visual merchandising standards to create an appealing and brand-aligned retail environment.
- Prepare daily, weekly, and monthly sales reports, analyzing performance metrics to identify opportunities for improvement.
- Collaborate with the marketing team to execute in-store promotions, events, and loyalty programs.
Qualifications
- Minimum 2 years of experience in a retail management or supervisory role, preferably in fashion or footwear.
- Proven track record of achieving sales targets and leading high-performing teams.
- Strong leadership, communication, and interpersonal skills.
- Excellent problem-solving abilities and a customer-centric approach.
- Proficiency in POS systems, inventory management software, and Microsoft Office.
- Ability to work flexible hours, including weekends and public holidays.
- Fluency in English; additional proficiency in Indonesian (Bahasa) is a plus.
- Passion for the retail industry and a keen eye for trends in fashion and customer preferences.