job description
Join Fashdex Sdn Bhd as an Assistant Sales Manager – Retail Operations and play a pivotal role in driving retail excellence across our dynamic outlets in Bali. This is a unique opportunity to lead high-performing sales teams, optimize operational efficiency, and contribute to the growth of a leading retail brand in the fashion industry.
In this role, you will oversee daily retail operations, ensure seamless stock management, and implement strategies to exceed sales targets. Your leadership will be instrumental in maintaining operational standards, fostering customer satisfaction, and enhancing the overall shopping experience. If you are a results-driven professional with a passion for retail and team leadership, we invite you to apply and grow with us.
Why Join Us?
- Competitive salary and performance-based incentives.
- Opportunities for career advancement in a fast-growing company.
- Dynamic work environment with a focus on innovation and excellence.
- Training and development programs to enhance your skills.
Responsibility
- Lead and supervise retail sales teams to achieve and exceed monthly sales targets.
- Oversee daily retail operations, including stock management, visual merchandising, and customer service.
- Coordinate with the sales manager to develop and implement sales strategies and promotional campaigns.
- Monitor inventory levels, conduct stock audits, and ensure timely replenishment to meet demand.
- Train and mentor sales associates to enhance their product knowledge and selling techniques.
- Prepare and submit regular sales reports, performance analytics, and operational updates.
- Ensure compliance with company policies, operational standards, and health and safety regulations.
- Resolve customer inquiries and complaints promptly to maintain high levels of customer satisfaction.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, Retail Management, or a related field.
- Minimum of 3 years of experience in retail sales, with at least 1 year in a supervisory or managerial role.
- Proven track record of achieving sales targets and driving team performance.
- Strong leadership, communication, and interpersonal skills.
- Excellent organizational and problem-solving abilities.
- Proficiency in using retail management software and Microsoft Office Suite.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Knowledge of fashion trends and customer preferences is a plus.