job description
Join Jittlada Group, a leader in Bali’s vibrant hospitality scene, as an Assistant Restaurant Manager and play a pivotal role in delivering exceptional dining experiences in some of the island’s most prestigious venues. This is your opportunity to grow in a dynamic, fast-paced environment while contributing to the success of world-class restaurants in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung.
As an Assistant Restaurant Manager, you will support the Restaurant Manager in overseeing daily operations, ensuring seamless service, and maintaining the highest standards of guest satisfaction. Your leadership will inspire a passionate team, while your operational expertise will drive efficiency and excellence. Whether you’re managing staff, optimizing workflows, or engaging with guests, your role will be instrumental in upholding the Jittlada Group’s reputation for luxury and hospitality.
If you’re a motivated professional with a passion for the culinary arts and a commitment to service excellence, we invite you to apply and take the next step in your hospitality career in paradise.
Responsibility
- Assist the Restaurant Manager in overseeing daily restaurant operations, including opening/closing procedures, staff scheduling, and inventory management.
- Ensure exceptional guest experiences by monitoring service standards, resolving complaints, and maintaining a welcoming atmosphere.
- Train, mentor, and supervise front-of-house staff, fostering a culture of professionalism, teamwork, and continuous improvement.
- Coordinate with the kitchen team to ensure timely and accurate order delivery, while maintaining food quality and presentation standards.
- Manage reservations, seating arrangements, and waitlists to optimize table turnover and guest satisfaction.
- Monitor and control operational costs, including labor and supplies, while adhering to budget guidelines.
- Implement and enforce health, safety, and hygiene protocols in compliance with local regulations and company policies.
- Assist in planning and executing special events, promotions, and private dining experiences to enhance revenue and guest engagement.
Qualifications
- Minimum 2+ years of experience in a supervisory or management role within the restaurant or hospitality industry.
- Proven ability to lead and motivate teams in a high-volume, fast-paced dining environment.
- Excellent communication and interpersonal skills, with fluency in English (additional languages are a plus).
- Strong organizational and problem-solving abilities, with a keen eye for detail.
- Knowledge of POS systems, inventory management, and basic financial reporting.
- Passion for customer service and a commitment to delivering memorable dining experiences.
- Flexibility to work evenings, weekends, and holidays as required by the restaurant’s operating hours.
- Familiarity with luxury dining standards and a deep appreciation for culinary excellence.