job description
Join our dynamic team as an Assistant Restaurant Manager in Bali’s most vibrant dining destinations! We’re seeking a passionate hospitality professional to help elevate guest experiences in premium locations across Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. If you thrive in fast-paced environments, love leading teams, and are passionate about delivering exceptional service, this is your opportunity to grow with a leading hospitality brand in one of the world’s top travel destinations.
As the Assistant Restaurant Manager, you’ll play a pivotal role in daily operations, ensuring seamless service, maintaining high standards, and driving customer satisfaction. You’ll collaborate closely with the Restaurant Manager to optimize workflows, train staff, and implement strategies that enhance efficiency and profitability. Whether you’re based in a beachfront venue in Jimbaran, a trendy café in Canggu, or a high-end restaurant in Ubud, you’ll be at the heart of Bali’s thriving food and beverage scene.
This role offers a competitive salary, opportunities for career advancement, and the chance to work in some of Bali’s most sought-after locations. If you’re ready to take your hospitality career to the next level in paradise, we’d love to hear from you!
Responsibility
- Assist the Restaurant Manager in overseeing daily operations, including opening/closing procedures, staff scheduling, and inventory management.
- Lead, train, and motivate a team of servers, hosts, and kitchen staff to deliver exceptional guest experiences.
- Ensure compliance with food safety, hygiene, and service standards in accordance with local regulations and company policies.
- Monitor guest feedback and implement improvements to enhance satisfaction and loyalty.
- Handle customer complaints professionally and resolve issues to maintain a positive dining atmosphere.
- Collaborate with the management team to develop and execute promotional events, special menus, and marketing initiatives.
- Track key performance metrics, such as sales targets, labor costs, and food waste, to optimize profitability.
- Maintain strong relationships with suppliers, vendors, and local partners to ensure smooth operations.
Qualifications
- Minimum of 2-3 years of experience in a supervisory or assistant manager role within the restaurant or hospitality industry.
- Proven track record of leading teams, managing operations, and delivering high-quality service.
- Strong knowledge of food and beverage standards, inventory control, and cost management.
- Excellent communication and interpersonal skills, with the ability to engage with guests and staff from diverse backgrounds.
- Problem-solving mindset with a focus on delivering solutions in fast-paced environments.
- Fluency in English; additional languages (Bahasa Indonesia, Mandarin, etc.) are a plus.
- Flexibility to work evenings, weekends, and holidays as required by the business.
- Certification in food safety or hospitality management is an advantage.