job description
Join Nanyang Technological University as an Assistant Manager, Graduate Studies and play a pivotal role in shaping the future of business education. This is a unique opportunity to contribute to the success of Nanyang Business School's prestigious Specialised Master's programmes, ensuring an exceptional student experience from admission to graduation.
In this dynamic role, you will oversee programme operations, student engagement, and administrative processes, working closely with faculty, staff, and students to maintain the highest standards of academic excellence. If you are passionate about education, detail-oriented, and thrive in a collaborative environment, we invite you to apply and be part of our mission to nurture global business leaders.
Based in Singapore, this position offers a competitive salary, professional growth opportunities, and the chance to work in one of Asia's leading universities.
Responsibility
- Manage day-to-day operations of Specialised Master's programmes, ensuring smooth delivery and compliance with university policies.
- Coordinate student admissions, enrolment, and orientation processes, providing guidance and support to prospective and current students.
- Liaise with faculty, academic staff, and external partners to facilitate programme development and continuous improvement.
- Oversee student records, grading, and academic progress tracking, ensuring accuracy and confidentiality.
- Organize and execute programme events, workshops, and networking opportunities to enhance student engagement.
- Monitor and report on programme performance metrics, identifying areas for enhancement.
- Assist in budget management, resource allocation, and procurement for programme-related activities.
- Serve as a primary point of contact for student inquiries, resolving issues promptly and professionally.
Qualifications
- Bachelor's degree in Business Administration, Education, or a related field. A Master's degree is a plus.
- Minimum of 3 years of experience in programme management, student services, or higher education administration.
- Strong organizational and project management skills, with the ability to multitask in a fast-paced environment.
- Excellent communication and interpersonal skills, with a customer-service oriented mindset.
- Proficiency in student information systems (e.g., Banner, PeopleSoft) and Microsoft Office Suite.
- Familiarity with academic policies, accreditation standards, and compliance requirements.
- Ability to work independently and collaboratively in a team-oriented setting.
- Passion for higher education and a commitment to fostering a positive learning environment.