job description
Join Income Insurance Limited, a trusted leader in the insurance industry, as our Assistant Manager, Business Analyst (Digital & Data Analytics) and play a pivotal role in bridging the gap between business strategy and cutting-edge technology. Based in Bali, Indonesia (with remote flexibility in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung), youâll collaborate with cross-functional teams to drive digital transformation, optimize processes, and deliver data-driven insights that shape the future of insurance.
In this dynamic role, youâll leverage your analytical expertise to translate complex business needs into actionable IT solutions, ensuring seamless alignment between stakeholders and development teams. Whether youâre analyzing market trends, refining workflows, or implementing innovative tools, your work will directly impact operational efficiency and customer experience. This is an exciting opportunity for a strategic thinker with a passion for technology to grow their career in a forward-thinking organization.
As part of our global team, youâll enjoy a collaborative work environment, professional development opportunities, and the flexibility to work from one of Baliâs most vibrant locations. If you thrive in a fast-paced, results-driven setting and want to make a tangible difference, weâd love to hear from you!
Responsibility
- Collaborate with business stakeholders to identify, analyze, and document business requirements for digital and data-driven initiatives.
- Translate business needs into technical specifications for IT teams, ensuring alignment between functional and technical solutions.
- Conduct data analysis to identify trends, insights, and opportunities for process optimization and digital transformation.
- Develop and maintain business process models, workflows, and documentation to support operational efficiency.
- Facilitate workshops and meetings with cross-functional teams to gather requirements and drive project deliverables.
- Monitor project progress, identify risks, and propose mitigation strategies to ensure timely and successful implementation.
- Support the adoption of new technologies and tools by providing training and guidance to end-users.
- Stay updated on industry trends, emerging technologies, and best practices in business analysis and digital transformation.
Qualifications
- Bachelorâs degree in Business Administration, Information Technology, Computer Science, or a related field.
- Minimum of 3-5 years of experience as a Business Analyst, preferably in the insurance, fintech, or digital transformation space.
- Proven experience in requirements gathering, process modeling, and data analysis using tools like SQL, Excel, or BI platforms (e.g., Power BI, Tableau).
- Strong understanding of Agile methodologies and experience working with IT development teams.
- Excellent communication and stakeholder management skills, with the ability to bridge gaps between technical and non-technical teams.
- Analytical mindset with a problem-solving approach and attention to detail.
- Certifications such as CBAP, PMI-PBA, or Scrum Master are a plus.
- Experience working in a remote or hybrid environment is highly desirable.