job description
Join GT Mart, a leading retail and consumer products company, as our Assistant Branch Manager in the vibrant location of Canggu, Bali. This is an exciting opportunity to grow your career in retail management while contributing to the success of a dynamic and customer-focused team. As the Assistant Branch Manager, you will play a pivotal role in driving operational excellence, enhancing customer satisfaction, and supporting the Branch Manager in achieving business goals.
In this role, you will be responsible for overseeing daily store operations, managing staff, and ensuring a seamless shopping experience for our customers. You will collaborate closely with the Branch Manager to implement strategies that boost sales, optimize inventory, and maintain high standards of customer service. If you are a motivated, results-driven professional with a passion for retail and leadership, this is the perfect opportunity to advance your career in one of Bali’s most sought-after locations.
GT Mart offers a competitive salary package, opportunities for professional growth, and a supportive work environment. Join us and be part of a team that values innovation, teamwork, and excellence in retail management.
Responsibility
- Assist the Branch Manager in overseeing daily store operations, ensuring smooth and efficient workflows.
- Supervise and motivate store staff to achieve sales targets and deliver exceptional customer service.
- Monitor inventory levels, coordinate stock replenishment, and minimize shrinkage.
- Implement and maintain store policies, procedures, and visual merchandising standards.
- Handle customer inquiries, complaints, and escalations to ensure a positive shopping experience.
- Analyze sales data and generate reports to identify trends and opportunities for improvement.
- Collaborate with the Branch Manager to develop and execute sales strategies and promotional campaigns.
- Ensure compliance with company policies, health and safety regulations, and local labor laws.
Qualifications
- Minimum of 2-3 years of experience in retail management or a similar supervisory role.
- Proven track record of achieving sales targets and driving operational efficiency.
- Strong leadership and team management skills, with the ability to motivate and develop staff.
- Excellent communication and interpersonal skills, with a customer-focused mindset.
- Proficiency in using retail management software, POS systems, and Microsoft Office Suite.
- Ability to work in a fast-paced environment and handle multiple priorities effectively.
- Knowledge of inventory management, merchandising, and sales analytics.
- Fluency in English; additional languages (Bahasa Indonesia or others) are a plus.