job description
Join H-Ostel Kuta Bali as an Administrative Assistant and play a pivotal role in ensuring smooth daily operations in one of Bali’s most vibrant hospitality environments. This position offers a unique opportunity to contribute to a dynamic team while enjoying the island’s tropical lifestyle.
As an Administrative Assistant, you will be the backbone of our administrative functions, maintaining accurate records, coordinating office procedures, and providing exceptional support to our team. Your organizational skills and attention to detail will directly impact the efficiency and success of our operations.
Located in the heart of Bali, this role is perfect for individuals who thrive in a fast-paced, multicultural setting and are passionate about delivering high-quality administrative services. Whether you’re managing documentation, assisting with guest inquiries, or streamlining internal processes, your work will be integral to our mission of providing outstanding hospitality experiences.
Responsibility
- Manage and maintain accurate administrative records, including guest registrations, invoices, and internal documentation.
- Coordinate daily office operations, ensuring efficient workflow and timely completion of tasks.
- Assist in preparing reports, presentations, and correspondence for management and team members.
- Handle incoming and outgoing communications, including emails, phone calls, and guest inquiries, with professionalism and discretion.
- Organize and schedule meetings, appointments, and events, including coordination with internal and external stakeholders.
- Monitor and order office supplies, ensuring inventory levels are maintained and costs are controlled.
- Support the finance team by processing expense reports, tracking budgets, and assisting with payroll documentation.
- Uphold confidentiality and data security standards in all administrative tasks.
Qualifications
- Minimum of 1-2 years of experience in administrative, office support, or hospitality-related roles.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
- Strong organizational and time-management skills, with the ability to prioritize tasks effectively.
- Excellent written and verbal communication skills in English; proficiency in Indonesian is a plus.
- Detail-oriented with a high degree of accuracy in data entry and record-keeping.
- Ability to work independently and collaboratively in a fast-paced, multicultural environment.
- Familiarity with basic accounting principles or hospitality management software is advantageous.
- A proactive attitude, problem-solving mindset, and commitment to delivering exceptional service.