job description
Join Autokid Truck Solutions as an Account Specialist and play a pivotal role in driving customer satisfaction and business growth in the dynamic automotive industry. Based in the vibrant hub of Denpasar, Bali, you will manage a diverse portfolio of client accounts, specializing in vehicle sales, after-sales services, parts distribution, and cutting-edge mobility solutions.
This is a unique opportunity to leverage your sales expertise and relationship-building skills in a fast-paced, customer-centric environment. You will collaborate with cross-functional teams to ensure seamless service delivery, identify upsell opportunities, and foster long-term partnerships with clients across Bali’s thriving automotive market.
At Autokid Truck Solutions, we empower our team with the tools and training to excel. If you are a motivated professional with a passion for automotive innovation and client success, we invite you to apply and grow with us.
Responsibility
- Manage and nurture a portfolio of client accounts, ensuring high levels of satisfaction and retention in vehicle sales, services, and parts.
- Develop and execute strategic account plans to drive revenue growth and meet quarterly sales targets.
- Coordinate with internal teams (sales, service, logistics) to ensure timely delivery of products and solutions tailored to client needs.
- Identify and pursue upsell and cross-sell opportunities for mobility solutions, parts, and maintenance services.
- Conduct regular client check-ins, address concerns, and provide proactive solutions to enhance customer experience.
- Prepare and present detailed reports on account performance, market trends, and competitive analysis.
- Stay updated on industry developments, product innovations, and regulatory changes affecting the automotive sector.
- Represent Autokid Truck Solutions at industry events, trade shows, and client meetings to expand network and brand visibility.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, or a related field. Automotive industry experience is a plus.
- Proven track record of at least 2 years in account management, sales, or customer service, preferably in the automotive or heavy equipment sector.
- Strong negotiation, communication, and interpersonal skills to build and maintain client relationships.
- Goal-oriented with a demonstrated ability to meet and exceed sales targets.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Excellent problem-solving skills and the ability to work under pressure in a fast-paced environment.
- Fluency in English; proficiency in Indonesian (Bahasa) is highly advantageous.
- Willingness to travel within Bali and occasionally to other regions as required.