job description
Join PERSOL as an Account Servicing Officer in beautiful Bali and become an integral part of a dynamic banking operations team. In this role, you will support critical operational and testing functions, ensuring seamless service delivery and client satisfaction. This is a fantastic opportunity to grow your career in the banking and financial services sector while enjoying the vibrant culture and lifestyle of Bali.
As an Account Servicing Officer, you will play a key role in maintaining strong relationships with clients, processing transactions, and ensuring compliance with banking regulations. Your attention to detail and customer service skills will be essential in delivering high-quality service and contributing to the success of our operations.
If you are a motivated professional with a passion for banking and a desire to work in a dynamic environment, we invite you to apply and take the next step in your career with PERSOL.
Responsibility
- Manage and process client transactions accurately and efficiently.
- Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly.
- Ensure compliance with banking regulations and internal policies.
- Assist in the testing and implementation of new banking systems and processes.
- Maintain accurate records and documentation of all transactions and client interactions.
- Collaborate with other departments to ensure seamless service delivery.
- Identify opportunities for process improvements and contribute to operational efficiency.
- Stay updated on industry trends and best practices in banking operations.
Qualifications
- Bachelor's degree in Finance, Business Administration, or a related field.
- Minimum of 2 years of experience in banking operations or a similar role.
- Strong understanding of banking regulations and compliance requirements.
- Excellent communication and customer service skills.
- Proficiency in banking software and Microsoft Office Suite.
- Ability to work independently and as part of a team.
- Strong analytical and problem-solving skills.
- Attention to detail and a commitment to accuracy.